Smgenie Privacy Policy
Introduction
At Smgenie, we are committed to safeguarding your privacy. This Privacy and Cookie Policy explains how we collect, use, disclose, and protect your personal data when you interact with our website or services. By using our site, you agree to the practices described in this policy.
1. Information We Collect
We collect several types of information to provide and improve our services:
- Personal Information: When you create an account or make a purchase, we collect personal details such as your name, email address, postal address, and phone number.
- Payment Information: To process transactions, we collect payment details such as credit or debit card numbers and billing information.
- Usage Data: We automatically collect information about how you interact with our website, including your IP address, browser type, operating system, and pages you visit. This helps us understand your preferences and enhance your experience.
- Cookies and Tracking Technologies: We use cookies and similar technologies to collect information about your browsing activities on our site.
2. How We Use Your Data
Your data is used to:
- Account Management: Facilitate the creation and management of your user account, including password resets and profile updates.
- Transaction Processing: Process your purchases, manage billing, and provide customer support related to orders.
- Improving Our Services: Analyze how you use our site to improve our offerings, troubleshoot issues, and develop new features.
- Communications: Send you important updates, newsletters, promotional offers, and other communications that may be of interest to you. You can opt out of marketing communications at any time.
- Legal Obligations: Comply with legal requirements, resolve disputes, and enforce our terms and conditions.
3. Data Storage and Security
We are committed to protecting your personal information. We store your data on secure servers and implement various security measures to prevent unauthorized access, loss, or misuse of your data. While we primarily store data within the European Economic Area (EEA), some data may be transferred to and processed in other countries. In such cases, we ensure that your data is protected in accordance with applicable laws.
6. Your Rights
Under applicable data protection laws, you have several rights regarding your personal information:
- Access: You can request a copy of the personal data we hold about you.
- Rectification: If your data is inaccurate or incomplete, you can ask us to correct it.
- Erasure: In certain circumstances, you have the right to request the deletion of your personal data.
- Restriction: You can request that we limit the processing of your data under specific conditions.
- Objection: You can object to the processing of your data for direct marketing purposes.
- Data Portability: You can request a copy of your data in a machine-readable format or ask us to transfer it to another provider. To exercise these rights, please contact us using the details provided at the end of this policy.
7. Changes to This Policy
We may update this Privacy and Cookie Policy from time to time to reflect changes in our practices, legal requirements, or improvements in our services. Any updates will be posted on this page, and significant changes may be communicated via email or through prominent notices on our site. We encourage you to review this policy periodically to stay informed about how we are protecting your data.